Human, AI, and Organizational Performance

AI is already performing in the work. Is control designed to keep up?

HAOP is the work-system design framework for locating how human, AI, and organizational performers jointly produce work.

It shows where verification, grounding, authority, and correction must be designed before representation becomes consequence. The work system, not the AI product, is the unit of success and failure.

Piloting an AI product? Examine the work system before you scale it. HAOP workflow pilots →

Framework under active development · pilots and research collaborations invited

The work-system cockpit Control path
Humaninterprets, adapts, verifies, intervenes
AIselects, transforms, routes, recommends, executes
Organizationallocates functions and authors conditions
Representationwhat the workflow presents as true
Verification gateRepresentation tested before passageevidence, anchors, criteria, authority
Consequencewhat becomes harder to correct
Operational realitysource · state · dynamics · work-as-done
Integrated frameworkRevision 6.0.1 · Deposited23 August 2026 · DOI 10.5281/zenodo.22072938
Applied methodARECC Version 1.0 · Deposited9 August 2026 · the method continues to develop
Current workWorkbook, Operating Manual, ADSDSIn development · not presented as validated
The three-performer architecture

Performance is produced by the arrangement, not one actor.

HAOP extends Human and Organizational Performance into work systems where AI materially shapes what is seen, decided, or done. AI does not need autonomy or intention to operate at performer level. It needs a delegated or absorbed function whose variability can materially shape what is seen, prioritized, decided, authorized, or executed.

Performer is a functional category, not a moral one. It implies no consciousness, intention, personhood, or moral agency in the AI. The organization is in the register because it allocates the functions and authors the conditions under which the other two perform.

Human control is not a label. It must be designed.

Performer contributions

What each performer contributes to the work system

Human performer

Interprets conditions

adapts
  • Situated judgment
  • Detection and coordination
  • Verification and intervention
  • Recovery under variation
AI performer

Acts on representation

optimizes
  • Selection and classification
  • Generation and transformation
  • Ranking, routing, and suppression
  • Execution within permissions and constraints
Organizational performer

Authors conditions

contains and governs
  • Function allocation
  • Staffing, evidence, and throughput
  • Permissions, incentives, and interfaces
  • Escalation, authority, and acceptable tradeoffs
Five operating modes

Control follows behavior, not the product label.

Operating mode classifies what an AI system does in the work. A product purchased to answer questions may operate as an Orchestrator when it is permitted to plan, browse, and invoke tools before responding. Walk the modes and watch the control surface change.

The five-hazard register

Locate the condition before it becomes the event.

The five classes are a baseline operational register within HAOP's scope. They are connected, not mutually exclusive, and not exhaustive of AI risk.

01Physical interaction and machine agency

Embodied AI carries energy, mass, speed, force, and software-defined or adaptive action into physical work.

02Psychosocial conditions

Surveillance, scoring, pacing, scheduling, and machine-generated attribution can reduce autonomy, intensify work, suppress reporting, and make power continuous.

03Human performance and verification

AI can reshape attention, situational awareness, competence, judgment, alarm burden, and verification demand. Verification Overrun appears here, but the condition is authored through work-system design.

04Recursive information degradation

Representations are repeatedly summarized, classified, merged, selected, stored, retrieved, and transformed until provenance, context, uncertainty, low-frequency conditions, or situated knowledge disappears.

05Fragmented control and concentrated accountability

Consequential control fragments across vendors, procurement, configuration, leadership, and local operation while verification and accountability concentrate at the visible point of use.

From human-in-the-loop to human-in-the-design

The person at the end is not proof of control.

The work sets the demand for verification. The workflow supplies the capacity. A person can be present and still lack the knowledge, evidence, time, or authority the check requires.

01

Work flows

Human, AI, and organizational performers select, transform, route, suppress, approve, or act.

02

Position changes

A consequential transition approaches: after passage, correction becomes materially harder.

03

Demand is set

The verification function defines what must be established under the operating condition.

04

Capacity is tested

Knowledge, evidence, time, and authority must all satisfy the requirement.

05

Passage is conditional

A functional gate can proceed, return, revise, reject, pause, defer, constrain, or escalate.

The HAOP method

Purpose before technology.

ARECC (Anticipate, Recognize, Evaluate, Control, and Confirm) is inherited from industrial hygiene. HAOP's deposited contribution is its translation across the three performers and the verification architecture.

A

Anticipate

Establish True Function and unacceptable outcomes before selecting a product.

R

Recognize

Reconstruct work-as-done, decompose functions, and locate consequential transitions.

E

Evaluate

Test Verification Capacity, grounding, Anchor Access, reversibility, and alternatives.

C

Control

Allocate functions and engineer gates, evidence, constraints, pause, and handback.

C

Confirm

Deploy, learn, monitor, and revalidate as the work and operating conditions change.

Version 1.0 deposits the application. The method continues to develop; Revision 6.0.1 Section VIII is the current statement.

Tools and research

Use the framework without mistaking a tool for a finding.

Each resource carries its publication or development status. The live diagnostic is an entry tool, not a safety certification and not the complete HAOP method.

Entry tool · browser-local

True Function Diagnostic

Run the deposited nine-question test against one bounded workflow. Read the gap between work-as-imagined and work-as-done, and where the five hazards enter. No maturity score.

Deposited · Revision 6.0.1

Integrated framework

The controlling source for the three performers, five hazards, operating modes, Accountability by Control, grounding, verification, and the applied method.

In development

Workbook, Operating Manual, ADSDS

The HAOP Workbook, the HAOP Operating Manual, and the complete AI Deployment Safety Data Sheet remain in development. The ADSDS name and bidirectional purpose are deposited.

Pilot it. Challenge it.

Run HAOP against real work.

Bring a bounded workflow and the people who perform it. A pilot begins before product selection: you leave knowing where control is real, what the work requires, and whether AI belongs in the workflow at all.